Collections success is increasingly being measured in how early debt can be converted into the highest possible value, and the ability to release and redeploy capital to address operational and regulatory challenges is a top priority. In addition, utility providers are looking at ways to minimise collections costs via alternative debt collection models and seeking greater insight from historically poor quality data.
With our unrivalled utility sector knowledge and experience we help energy and water companies with a range of value adding debt resolution services, including debt purchasing, servicing and data enhancement.
“Lowell have been a crucial partner in the evolution of our collections strategy over the past few years. Their appointment of sector specialists make them a key element of our thinking through balancing collections expertise, knowledge of issues specific to our business and a collaborative approach to customer experience and excellence.”
Senior Recoveries Manager, Big 6 Energy Provider