Our innovative and flexible approach to collections servicing helps you to improve collection-to-cost ratios, reduce direct costs and redeploy scarce resources.

Our focus on continuous improvement means that processes and operating models can be adapted to meet your changing business needs and priorities.

Using Lowell’s proven collections platform can provide operational resilience, particularly in times of peak demand.

Benefits of Lowell’s servicing offering

  • Improved operational performance
  • Intelligent contact strategies
  • Operational resilience and flexibility
  • Test and learn facilitation

Improved operational performance

 

  • Improve collection-to-cost ratio
  • Redeploy scarce collections resources
  • Reduce direct costs

Intelligent contact strategies

 

  • Enhanced segmentation and contact propensity
  • Brand enhancement
  • Contact costs reduction

Operational resilience and flexibility

 

  • Peak demand management
  • Resource deployment
  • Optimal workflow management

Test and learn facilitation

 

  • Rapid mobilisation
  • Continuous improvement
  • Specialist campaign management

Benefits of Lowell’s servicing offering

Improved operational performance

 

  • Improve collection-to-cost ratio
  • Redeploy scarce collections resources
  • Reduce direct costs

Intelligent contact strategies

 

  • Enhanced segmentation and contact propensity
  • Brand enhancement
  • Contact costs reduction

Operational resilience and flexibility

 

  • Peak demand management
  • Resource deployment
  • Optimal workflow management

Test and learn facilitation

 

  • Rapid mobilisation
  • Continuous improvement
  • Specialist campaign management

Want to find out more?

To find out more about Lowell’s servicing offering please click below.

Get in touch
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Lowell is a group of companies operating across Europe and includes: Lowell Portfolio I Ltd, Company Registration number 4857418, and Lowell Financial Ltd, Company Registration number 4558936, are registered in England and Wales. Registered Office: No.1 The Square, Thorpe Park View, Thorpe Park, Leeds, LS15 8GH. Lowell Financial Ltd is Authorised and Regulated by the Financial Conduct Authority.