Lowell has a long-standing and successful presence in the UK collections industry and a proven track record of delivering effective and flexible solutions for our clients and their customers, across a range of sectors.
We operate to the highest collections standards and we constantly review our approach, processes, and controls to ensure operations are performing at the forefront of best practice.
You can be confident that the recommendations and the solutions we provide are based on a strong foundation of experience and a solid track record of continual improvement.
11% uplift in customer details
9% increase in customer contacts
3% reduction in customer churn